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Documentation Index

Fetch the complete documentation index at: https://manuals.cobo.com/llms.txt

Use this file to discover all available pages before exploring further.

Applicable to: All wallets If a transaction stays in Broadcasting for a long time, or on-chain confirmations progress slowly, it usually means the transaction has been broadcast to the network but is still waiting to be included/confirmed. Confirmation requirements vary by chain, and network congestion can slow down confirmations. We recommend checking the following in order:
  1. Confirm the on-chain status in a block explorer
    • If the explorer shows the transaction is not included yet, or has a low confirmation count, it is usually related to network congestion or a low fee.
    • If the explorer shows the transaction is successful and has enough confirmations, but the status in Cobo Portal has not updated, refer to Deposit not credited.
  2. Consider acceleration options if the chain supports it
    • For networks/wallets that support transaction replacement (for example, Replace By Fee, RBF), you may be able to accelerate confirmations by increasing the fee when eligible.
    • If you are not sure whether acceleration is supported or how to proceed, contact Cobo Support for assistance.