Reset Google Authenticator

If you want to reset your Google Authenticator for Cobo Accounts due to device loss or replacement, follow these steps:

1. Log in to Cobo Accounts, then click MFA Management tab.

2. Click Modify next to Google Authenticator to display the dialog as the following screenshot shows.

3. Open Google Authenticator on your new device and scan the QR code, enter the six-digit code from Google Authenticator on the dialog, and click Submit to display the Choose MFA method dialog as follows.

4. On the Choose MFA method dialog, you can choose either of the following two methods:

   Method 1: Use your old Google Authenticator device

   Click Google Authenticator and the following instructions will be displayed.

   Enter the six-digit code from the old Google Authenticator device.

   If your old Google Authenticator device is not available, please choose method two.

   Method 2: Use Cobo Guard

   Click Cobo Guard and the following instructions will be displayed.

   Open the Cobo Guard app and approve the modify-MFA request.

   Then return to the Cobo Accounts page and click Authentication completed.

   If your Cobo Guard is unavailable, please refer to reset Cobo Guard due to device change or app reinstallation.

Now your Google Authenticator has been reset. You can use the new device to log in to Cobo Accounts.