Reset Cobo Guard after device change or reinstallation
Follow the steps to reset Cobo Guard after a device change, ensuring seamless access to your digital assets without losing security.
If you are switching to a new iOS device or have lost your old device and want to use Cobo Guard on the new device, you need to follow these steps to reset Cobo Guard to ensure its normal functionality.
Download Cobo Guard
Download Cobo Guard on your new device.
Choose whether to restore key shares
Restore your MPC key shares from iCloud (if you already backed them up in your old device and need to restore them).
Link Cobo Accounts
Link Cobo Guard on your new device to your Cobo Accounts. You will need to use Cobo Guard on your old device or an alternative multi-factor authentication (MFA) method for authentication.
1. Download Cobo Guard
Download Cobo Guard and set up a PIN code on your new device. For detailed instructions, refer to Download the Cobo Guard app.
2. Choose whether to restore key shares
After setting up the PIN code, you will be prompted to choose between Link device to your account or Restore existing key shares first.
Restore key shares
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Choose Restore existing key shares first. Cobo Guard will begin to check your key share files.
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Select the TSS Node IDs associated with the key shares you want to restore, then tap Restore.
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Enter the recovery passphrase you set earlier when creating these backups for your key shares, then tap Confirm.
If you lose your recovery passphrase, you won’t be able to restore your key shares from iCloud. Choose Link device to your account instead.
Cobo Guard will verify and restore your key shares. With the key shares successfully restored, a dialog showing “Key shares successfully restored” is displayed. Tap OK.
You can tap and then My Public Key to view your public key and TSS Node ID. On the home screen, you can view the Link Cobo Guard to your account message.
No need to restore key shares
If you don’t need to restore key shares, choose Link device to your account.
3. Link Cobo accounts
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Log in to Cobo Accounts using an alternative MFA method, such as Google Authenticator.
If you have not set up any other MFA method and cannot log in to your Cobo Account, please contact our support team. -
On the Login Methods tab or the MFA Management tab, click Reset next to Cobo Guard.
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Review the important information regarding the reset, then click Confirm to display a QR code.
- Open Cobo Guard on your new device and scan the QR code.
- On Cobo Guard, choose Link.
- With your account successfully linked, the Cobo Accounts page will display a message Please open Cobo Guard on your old mobile device for authentication.
- If you can access your old device, open Cobo Guard on it and choose Approve.
- Otherwise, click Cobo Guard not available? on the page, and use another MFA method for authentication.
With successful authentication, you will be redirected to the MFA Management tab. Open Cobo Guard on your new device, tap and then My Accounts, you will see the email to which your Cobo Accounts is linked. That means your Cobo Guard has been successfully linked to Cobo Accounts.If you have not set up any other MFA method, please contact our support team.
Now you have completed the reset process.
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